365-Day Quality Guarantee 

At Euro Shoe House, we take pride in offering footwear that’s made to last. Every pair is backed by our 365-Day Manufacturer Warranty to give you added peace of mind.

What’s Covered

We guarantee that all footwear purchased from Euro Shoe House is free from manufacturing defects for one full year from the date of purchase. If a defect appears during this period, we’ll offer a replacement or store credit—subject to approval—after reviewing your claim.

Examples of covered manufacturing defects include:

  • Soles splitting or separating from the upper
  • Stitching defects that affect durability
  • Structural failure of the shoe under normal wear conditions

What’s Not Covered

Our warranty does not cover damage caused by regular use or external factors, including:

  • Normal wear and tear (e.g., worn-down soles)
  • Water damage or exposure to moisture
  • Cuts, scratches, burns, or accidental damage
  • Shrinkage or warping from excessive heat
  • Alterations, repairs, or modifications made by third parties

Euro Shoe House reserves the right to determine warranty eligibility at its sole discretion.

How to File a Warranty Claim

To submit a claim:

  1. Take clear photos of the defect.
  2. Email info@euroshoehouse.com with the following:
    • Your order number or proof of purchase
    • A brief description of the issue
    • Photos showing the defect
  1. Our team will review your submission and notify you of the approval status.
  2. If approved, we’ll provide instructions for receiving a replacement or store credit.

Additional Details

  • Warranty-covered items are replaced or credited at our discretion; refunds are not issued for warranty claims.
  • If the original item is no longer available, a similar replacement or store credit will be offered.
  • The customer is responsible for return shipping on warranty claims.
  • This warranty applies only to the original purchaser and is non-transferable.

Questions?

We’re here to help. For any questions about your warranty coverage, email us at info@euroshoehouse.com—we’re happy to assist.